Warehouse & logistics

Exceptions that reach the right team.

Staff report a missing pallet or damaged delivery by phone or chat. Dalyha collects the references and routes the request.

Talk about your business
Two warehouse colleagues checking a pallet at receiving with a scanner and tablet

One missing pallet. One owner.

The shipment, received quantity and next action stay together across shifts.

Acme Inc.
Internal operations

Receiving & exceptions

Day shift → evening shift

Receiving & exceptions
ShipmentDockExceptionOwner
IN-804204Missing palletPurchasing
IN-804502Damaged packagingReceiving
IN-804906Missing delivery noteTransport control

IN-8042 · Dock 04

Awaiting supplier
Expected
12 pallets
Received
11 pallets
Report from the floor

One of twelve expected pallets is missing. Remaining goods checked.

Next action

Purchasing to contact the supplier. Evening shift follows up the remaining pallet.

Handed over to evening shift

Purchasing notified · inventory unchanged

Traceable reports from the floor

Shipment references, dock and exception details are captured at source. Purchasing and receiving get the same information.

An easier shift handover

The next shift sees the owner, status and outstanding action, without hunting for a call or note.

Keep the information with the delivery.

Let’s look at reporting, shift handovers and routing to the responsible teams.